Privacy Policy

1. Information We Collect

When you interact with Fort Comfort Gutters ("we," "us," or "our"), we may collect the following types of information:

• Contact Information: Name, phone number, email address, and property address that you provide when requesting an estimate, filling out a contact form, or calling us.
• Project Details: Information about your property and the services you're interested in, including photos or descriptions you share with us.
• Website Usage Data: Pages visited, time spent on the site, referral source, browser type, device type, and IP address, collected automatically through cookies and analytics tools.
• Communication Records: Records of phone calls, emails, text messages, and form submissions related to your inquiry or project.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or appointments.
• Provide, manage, and improve our gutter installation, repair, cleaning, and related services.
• Communicate with you about your project, including follow-ups and service reminders.
• Improve our website, marketing efforts, and customer experience.
• Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including:

• Google Analytics (GA4): To understand how visitors use our website, including pages visited, session duration, and traffic sources.
• Google Ads: To measure the effectiveness of our advertising campaigns and serve relevant ads.
• CallRail: To track phone calls generated from our website and marketing campaigns so we can better serve our customers.

You can control cookie settings through your browser. Disabling cookies may affect your experience on our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party tools we use to operate our business (e.g., CRM systems, analytics platforms, phone tracking services) that process data on our behalf.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Fort Comfort Gutters or others.

5. Data Security

We take reasonable measures to protect the personal information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications.

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Google reviews, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: